Data We Collect
We collect only the information necessary to provide and improve our moving and storage services. This may include contact details, service preferences, and usage information.
Name, email, phone number, and address details needed to complete your booking.
Browsing and interaction data to help us improve our website and services.
Transaction data processed securely through our payment partners — we do not store card numbers.
Origin and destination addresses provided when scheduling your move.
How We Use Your Data
We may also use certain data to offer relevant promotions or services, which may result in commission-based partnerships. By using our services, you consent to such data usage.
- Service Delivery: To schedule, coordinate, and confirm your move or storage booking.
- Communication: To send booking confirmations, updates, and service-related notifications.
- Improvement: To analyse usage patterns and enhance our website and service offerings.
- Marketing: To send relevant promotions with your consent, which you may opt out of at any time.
Data Protection
We do not sell sensitive personal information without user consent and ensure all data practices follow applicable privacy regulations, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Your Rights
- Access: You may request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete data.
- Deletion: You may request deletion of your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time.
Privacy Questions?
For any questions or concerns regarding our Privacy Policy, reach out to our team — we're happy to help.